We're Hiring!

Customer Sales Representative

Are you outgoing, friendly, detailed oriented, calm under pressure? Thrive in a busy/dynamic environment? Do you have great listening skills? Organized? If you fit any of these adjectives this is the right position for you.

The Customer Sales Representative is primarily responsible for assisting customers and drivers with all aspects related to reservations. Additional duties, but is not limited to, various internal projects, filing, administrative/clerical duties, and assignments as assigned by management.

Our Client Sales Representative must possess the following abilities:

  • Take inbound client calls
  • Accurately record reservation details
  • General administrative/office/clerical skills
  • Be able to follow defined processes and procedures
  • Be able to demonstrate excellent verbal and written communication skills
  • Self-starter/Minimal direction required
  • Comprehend detailed written and verbal instructions
  • Ability to listen and retain information provided through multiple communication channels
  • Able to deal with client problems in a calm demeanor
  • Demonstrate a desire to learn additional skills
  • Able to put the client’s needs first and foremost
  • Be able to process information from multiple sources and come to a quick decision under pressure
  • Some evening and weekends will be required
  • Investigate service incidents and provide recommended solution to satisfy customer
  • Must be detailed oriented and able to multitask in a fast-paced environment
  • Technical Skills Required
  • Ability to communicate via email correspondence (e.g. Outlook, web-based email)
  • Experience with MS Office Suite – Word and Excel
  • General Windows/Mac user skills
  • Telephone skills – answer phone, transfer calls, voice mail
  • Extensive experience navigating the Internet as a resource

Education/Experience

  • High School Diploma or higher; continuing education preferred
  • Demonstrate prior customer service experience
  • Identified candidates may be required to submit to pre-hire writing, reading comprehension, typing, data entry, office productivity, and math testing.

JOIN OUR TEAM

how to apply


All candidates are required to send completed employment application and resume to the address or email below.

Chauffeur/Driver candidates must also submit current MVR (within last 30 days).

Applicants requiring an accommodation in the application process, may contact Human Resources at info@aloraride.com or 813.314.0000. Additionally, an applicant can request the employment application by contact management and can submit the form by mail as well as email.

Alora Transportation, Inc.
Attn: Human Resources
4810 N Hale ave Tampa, Fl 33614
Email: info@aloraride.com