FAQs

Frequently Asked Questions

 We do provide some discounts for round trip service. We do, however, provide volume-based discounting. Contact us via phone or email to learn more.

Depending on the market and whether there are any special events occurring, we have been known to accommodate clients with as little as 2 hours’ notice. To guarantee the availability of your specific vehicle we recommend you provide as much notice as possible.

When you reserve a private vehicle, a predetermined amount of time is allocated for your use. This includes the time that the chauffeur spends driving to the pickup point and returning to the garage after dropping off. This approach helps to reduce any scheduling conflicts with your reservation.

Depending on the size of the group, luggage can take up a significant amount of space. Late-model sedans are also getting smaller and the backseat may not be comfortable for a group of adults. We recommend that you reserve a larger vehicle like an SUV or a Van.

The short answer is that our Tampa airport shuttle rates are more economical than a cab rate. However, a private chauffeured transportation service is not the same thing as a cab company. While there are some similarities, these are two very different businesses.

Alora Transportation provides professionally trained and screened shared ride shuttle drivers and private chauffeurs who are always dressed in business attire. In addition to attending an initial defensive driving course, they participate in continuous professional development.

Cab service is charged per mile, while we offer many point-to-point transfers. For longer trips, our service may be more affordable than using a taxi.

We recommend that you arrive at the TPA Airport no less than 1.5 hours before a domestic flight and two hours for an international flight. Your pick-up time will need to be adjusted for road conditions, weather and whether or not you’re traveling with children and/or elderly people.

You may not need as much time if you are a member of an expedited security screening program like TSA PreCheck, Clear or Global Entry.

This will depend on how much time there is between your pickup and drop off. For a gap longer than three hours, separate transfers may be more economical. An hourly rental is more beneficial, however, if you need more flexibility.

Yes, but, specialty vehicles and all special events will have varying and unique cancellation policies. You must clarify with your Reservation Agent the specific policy for your reservation or event.

Please review our fleet for more information on our larger vehicles. Please contact our customer service ask for sales department.

We may offer varying configurations, but the Sprinter can accommodate 7 to 14 passengers plus luggage. Please ask our sales specialists for more information.

This will depend on the preferences and needs of your party. With a parking pass, your chauffeur will be able to pick you up and drop you off close to the entrance of any Stadium. Otherwise, you will need to walk to meet him or her in a specified area.

9 with luggage. Please review our fleet for more information.

We accept all major credit cards, direct bill accounts, EFT (Electronic Funds Transfer) and cash. A deposit could be required based on the contract and type of event.

For domestic travel, the total cost depends on the market, vehicle type, distance and requested stops. Any special amenities, client-requested routing modifications and time of day will also influence the fee in any market.

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